Billing issue converted revenue
The Billing issue converted revenue chart displays the revenue from billing issue conversions: subscriptions that entered the Billing Issue state, and were renewed before the end of the billing cycle.
Calculation
The Billing issue converted revenue chart displays the daily revenue from subscriptions that entered the Billing Issue state in the current billing cycle, and were renewed on the day.
A subscription enters the Billing Issue state when the store (e.g. Apple, Google) is unable to process payment from the subscriber for some reason, such as an expired credit card or insufficient funds. During the Billing Issue state, the subscription is not considered active, and if the Grace Period feature is enabled in the store settings, the subscription will only move to the Billing Issue state after the Grace Period has expired.
Available filters
- ✅ Filter by: Attribution, audience, refund reason, country, offer type, offer ID, offer discount type, A/B test, paywall, store, placement, period, segment, product, and duration.
You can find more information about the available controls, filters, grouping options, and how to use them in this documentation.
Billing issue converted revenue chart usage
Use this chart to measure the financial impact of resolved billing issues by tracking revenue recovered from subscriptions after the grace period expires. This helps you quantify the effectiveness of your billing issue recovery strategy and assess the return on investment of implementing billing retry mechanisms or targeted user communications.