Troubleshoot purchases in iOS SDK

This guide helps you resolve common issues when implementing purchases manually in the iOS SDK.

AdaptyError.cantMakePayments in observer mode

Issue: You're getting AdaptyError.cantMakePayments when using makePurchase in observer mode.

Reason: In observer mode, you should handle purchases on your side, not use Adapty's makePurchase method.

Solution: If you use makePurchase for purchases, turn off the observer mode. You need either to use makePurchase or handle purchases on your side in the observer mode. See Implement Observer mode for more details.

Not found makePurchasesCompletionHandlers

Issue: You're encountering issues with makePurchasesCompletionHandlers not being found.

Reason: This is typically related to sandbox testing issues.

Solution: Create a new sandbox user and try again. This often resolves sandbox-related purchase completion handler issues.

Other issues

Issue: You're experiencing other purchase-related problems not covered above.

Solution: Migrate the SDK to the latest version using the migration guides if needed. Many issues are resolved in newer SDK versions.