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Learn how Adapty works with your data

Adapty can be used by EU and California companies, which means if you fall under GDPR and CCPA compliance requirements. In terms of managing the personal data and information of your app's users, Adapty is considered a "processor".
So, any personal user information you disclose to us, you as the “controller” of your own application’s data are responsible for disclosing that in your own privacy policy. For any questions about data requests, contact us at contact@adapty.io.

FAQ

Neither Adapty Tech Inc. nor any of the team members will never use Adapty clients data to build a competitive app or to sell data to 3rd parties.

Do you sell my app's data?

We don't. It just doesn't make sense for us, as we can only grow when your app grows (according to our business model).

Who has access to my app's data?

We have internal protection about access to clients' data. Only a couple of people have access to production data including CTO.

Why can't you spy on my app's data and run a competitive app?

Neither Adapty Tech Inc. neither team members who have access to a client's data don't develop mobile apps. Adapty will never use your data to develop any 3rd party apps, we're busy with our own business.

Where do you store data?

We use a top-1 cloud provider hosted in the US & EU regions.

How do you use users' data?

We use raw data to:

  1. Aggregate it into useful analytics
  2. Calculate metrics
  3. Measure A/B testing and Promo campaigns results
  4. Do an internal research

Which info do you collect and store?

Adapty SDK automatically collect some non-personal information about user device, such as

  • IDFA and IDFV
  • Country
  • Device model
  • OS model

If you install Adapty SDK we collect payments events about your users' in-app purchases and subscriptions. Learn more about data here.

Can I delete my data from Adapty?

Yes. Make a request to contact@adapty.io or via the website and we'll delete all data within 1 week.

Can I get a raw data export from you?

According to GDPR, you can get a raw technical export. However, we export analytical data only on a Pro+ plan.

Do you transfer data to 3rd party services?

We use only necessary 3rd party infrastructure tools such as cloud computing providers. We don't sell or exchange your data with intelligence platforms.

Hundreds of mobile apps trust Adapty
to grow in-app subscriptions