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Sometimes, even creating the perfect app and acquiring users is not enough. The “last mile” issues can rob you of your potential revenue, one of them being iOS errors like SKErrorDomain Error 2
. It’s more common than you might think — so common, in fact, that we decided to write a short guide about it.
Here, we’re going to dive deep into what this error is all about. We’ll also share some foolproof solutions to help you fix it in no time. The goal is to enhance your app’s reliability, boost user satisfaction, and eliminate any revenue drainers. Let’s get started.
According to the Apple Developer site, SKError 2 is also known as SKError.paymentCancelled
. It occurs when a person gets to the payment pop-up (that is, is asked to confirm a purchase or a subscription), and then declines it. Technically, it’s not an error, as the cancellation is triggered by the user: even though, of course, we’d like the process to be as smooth as possible.
This error can also pop up regardless of user actions and be caused by an outside factor, and this article covers explicitly such cases.
There are several potential triggers for this confounding error, the main two being network issues and StoreKit configurations. Putting it in layman’s terms, the error is mainly caused either by problems in communication between the user, the app, and the Store, or no communication at all.
Network issues can be a significant catalyst for the SKErrorDomain Code=2
. This is because the StoreKit framework heavily relies on consistent network connectivity with little to no lag to perform transactions effectively. Unstable or unreliable connections — for example, using a hotspot or a free VPN — can interfere with the transmission of data.
The StoreKit framework is the core engine driving your in-app transactions, and any mistake in this setup can readily lead to the SKErrorDomain Code=2
error. An incorrectly defined product ID, for example, can trigger the error. Product IDs should match precisely with those defined in App Store Connect; any discrepancy can create conflicts, leading to transaction failures. Moreover, if a transaction is not correctly processed, finalized, or saved in your app, StoreKit might misinterpret the state, resulting in this error.
Once you’ve run into the issue, it makes sense to go through every detail of the process to make sure everything is good on your part. For SKErrorDomain Error 2
, the process is mostly the same for the sandbox and product environments, with a couple of minor differences.
Here’s what you should do while in the sandbox environment:
With real-life scenarios, you get some extra steps — and extra sources of information.
We’ve already covered this part in our previous article of this cycle about a similar error, Error=0. Here’s the rundown:
SKErrorDomain Error 2
), during what process the error occurs, and any important pieces of code or log extracts.Apple will proceed to examine your feedback.
This may take several days, but it’s often rewarded with a potential resolution.
Implementing preventive measures and following best practices can significantly reduce the likelihood of encountering the SKErrorDomain Code=2
error in future projects. Here are some strategies to consider:
SKErrorDomain Code=2
has to do with a ‘canceled’ purchase, make sure your app finishes every transaction.With these practices in your development process, you can significantly reduce the risk of encountering the SKErrorDomain Code=2
error and ensure a smoother user experience.
Effectively managing the SKErrorDomain Code=2
error is a critical aspect of maintaining a robust and user-friendly iOS application. This error can disrupt in-app transactions, potentially leading to a diminished user experience and even revenue loss. Luckily, it’s a minor mistake that can be easily tracked and resolved.
A seamless user experience is the cornerstone of any successful app, and ensuring error-free transactions is an integral part of this. With the insights shared in this article, you’re now well-equipped to manage the SKErrorDomain Code=2
, contributing to a more robust and reliable app that users can truly appreciate.
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