How to get paid subscribers for your app: conversion from freemium to premium

Last updated January 31, 2026 
by 
Vitaly Davydov
Published September 15, 2022 
Last updated January 31, 2026
13 min read
63233b293d98d2f2f065a161 September Getting Subscribers

The mobile app market has exploded to $673 billion in 2025, with projections reaching $780 billion by 2029. One revenue stream consistently dominates all projections: app subscriptions.

Subscription revenues increased to $66.8 billion in 2024 across iOS and Google Play, with iOS responsible for 73% of that revenue. In 2025, subscription-based apps account for 85% of total App Store revenue and 72% on Google Play. Consumer spending on in-app purchases reached a staggering $150 billion in 2024 — a 13% year-over-year increase and the highest growth since 2021.

The numbers are clear: subscriptions aren’t just growing — they’re becoming the dominant business model for mobile apps.

But here’s the challenge: freemium apps convert at just 2.18% median, while hard paywall apps see 12.11% median conversion. The gap between top performers and average apps is widening — the top 5% of newly launched apps now make over 400x more revenue than the bottom 25%.

So what exactly gets free mobile app users to cross the paywall and become paying subscribers? Let’s dive into the data-driven strategies that actually work.

Understanding conversion benchmarks: Where do you stand?

Before optimizing your conversion funnel, you need to know what “good” looks like. Here’s the reality of freemium conversion in 2026:

Monetization modelMedian conversionTop 10% (P90)Best for
Hard paywall12.11%25%+Clear upfront value
Freemium2.18%6-8%Network effects, viral growth
Free trial (opt-out, CC required)49-60%70%+High-intent users
Free trial (opt-in, no CC)18-25%40%+Volume acquisition

Conversion rates vary dramatically by category:

CategoryDownload-to-Paid (Median)Download-to-Paid (P90)
Health and fitness4.2%12.1%
Business3.8%10.1%
Education3.1%8.7%
Productivity3.5%9.2%
Gaming0.8%3.2%
Media and entertainment1.9%5.4%

The takeaway? Your category matters more than generic benchmarks. A 3% conversion rate might be excellent for gaming but mediocre for business apps. Focus on outperforming your own past results and category peers.

The 8 drivers of premium conversion

Research across thousands of app subscribers reveals what actually motivates users to pay. Here’s the breakdown:

Conversion driver% of conversionsKey insight
Unlock premium content26%#1 driver across all categories
Special offers/discounts23%Even new users convert with irresistible offers
Extended features/tools20%Feature gating must show clear value
Trial expiration17%Loss aversion is powerful
Ad-free experience6%Growing with privacy awareness
Privacy/security6%Post-ATT, users pay for data protection
Offline access6%Critical for travel/education apps
Multi-device sync6%Important for productivity

Let’s explore each driver and how to maximize its impact.

1. Unlocking access to premium content

26% of subscribers upgrade specifically to access full content — making this the #1 conversion driver across all categories.

Exclusive premium content doesn’t just entice free users to upgrade; it keeps them paying. When apps deliver valuable content regularly, 44% of subscribers continue with premium plans, while 25% cancel if content becomes stale or loses value.

Content-driven industries naturally drive the most conversions: health and wellness, news, entertainment, and education. But content gating works across all categories — it’s about identifying what users value most.

Image

The New York Times Lesson:

When NYTimes started metering content in 2011, they offered 20 free articles monthly. They reduced it to 10, then to 5. The lesson? Finding the right free-to-premium content balance requires experimentation.

Image 1

Best practices for content gating:

  • Give enough free content to demonstrate value (but not so much users never need to upgrade)
  • Make premium content visibly better, not just “more”
  • Use progressive content unlocking — show users what they’re missing
  • Update premium content regularly to justify ongoing subscription

2. Taking advantage of subscription offers

23% of users subscribe because they received an offer they couldn’t refuse.

Here’s the insight that changes everything: users who haven’t even fully explored your app will still upgrade if the offer is compelling enough. One survey participant recalled: “I had signed up for a free trial because I got some kind of offer on it. I didn’t even really know what it was all about but my kids ended up loving it so I kept it.”

Image 2

What makes an irresistible offer?

  • The discount itself — and your base pricing (premium pricing actually converts better: 2.66% vs 1.49% for low-priced apps)
  • The presentation — layout, design, urgency cues
  • The messaging — copy that speaks to user motivations
  • The timing — when users see the offer matters as much as the offer itself

Pricing insight: Lower price points show better trial-to-paid conversion (47.8% vs 28.4% for high-priced apps), but premium pricing attracts higher-quality subscribers. Test to find your optimal balance.

3. Maximizing free trial conversion

17% of subscribers convert because their free trial is expiring — driven largely by loss aversion and fear of losing progress.

Trial length dramatically impacts conversion:

Trial durationConversion rateBest for
1-4 days26.8%Gaming, simple utilities
5-9 days37.3%General apps (52% of all trials)
10-16 days42.1%Content-heavy apps
17-32 days48.8%Education, health and fitness
Top performers60%+Regardless of trial length

Category-specific patterns:

  • Gaming apps overwhelmingly favor shorter trials — 96.3% last 4 days or less
  • Education & Health apps extend trials to 5-9+ days (80%+), recognizing users need time to experience progress
  • Media & Entertainment often go beyond 9 days, giving users time to evaluate content libraries

The credit card question:

Trial typeConversion rateTrade-off
Opt-out (CC required)49-60%Fewer sign-ups, higher quality
Opt-in (no CC)18-25%More sign-ups, lower conversion

The most important insight: 80-90% of all trials start on Day 0. Your onboarding experience is make-or-break. High-performing apps convert downloads to trials at 2-3x the median rate through strong onboarding and well-timed paywalls.

4. Ad-free experiences and privacy

6% of users upgrade specifically for ad-free experiences — but this number is growing as privacy awareness increases.

The old 2015 statistic that “67% won’t pay for ad-free” no longer reflects reality. Post-ATT (App Tracking Transparency), users increasingly see ads as privacy violations, not just annoyances. Privacy-centric apps saw a 29% rise in installs in 2025, especially among users aged 18-34.

The privacy premium:

In research on app purchasing decisions, 6% of users who chose paid apps cited perceived privacy and security risks in free apps. Users commented that premium apps seemed less susceptible to “data mining” and felt “paid apps are safer.”

To leverage the privacy-for-premium model:

  1. Encrypt user data end-to-end
  2. Minimize data collection (and be transparent about what you do collect)
  3. Comply with GDPR, CCPA, and local regulations
  4. Give users granular control over their data
  5. Communicate your privacy practices clearly on the paywall

Ad tracking opt-out rates are holding steady at 74% on iOS. Users are voting with their settings — and increasingly, with their wallets.

5. Unlocking premium features and tools

20% of subscribers upgrade to access premium tools, features, and capabilities.

The breakdown:

  • Additional tools/features: 6%
  • Offline access: 6%
  • Multi-device sync: 6%
  • Additional users/collaboration: 2%

The freemium balancing act:

As Harvard Business Review explains: if your app offers 20 features and you make 5 available free while putting 15 behind the paywall, you need to ensure:

  • The 5 free features are good enough to attract installs
  • The 15 locked features create compelling upgrade reasons

Warning signs:

  • Not attracting new users? Your free tier isn’t valuable enough
  • Tons of users but no upgrades? Your free tier is too generous

The math that matters: “You would do better to convert 5% of 2 million monthly visitors than to convert 50% of 100,000 visitors.” Freemium success hinges on volume — get your free tier right to maximize top-of-funnel.

Image 3

6. AI apps: The new freemium frontier

AI apps generated $4.5 billion in 2024 — a staggering 136% year-over-year growth. This is the fastest-growing category in mobile, and it requires a different monetization playbook.

AI Chatbot and AI Art Generator apps alone approached $1.3 billion in IAP revenue in 2024. Most AI apps see revenue per install above $0.63 after 60 days — matching Health & Fitness and double the overall median of $0.31.

Why AI monetization is different:

Unlike traditional apps, AI apps have variable operational costs — every API call, every generation, every token costs money. This makes pricing strategy more complex but creates opportunities for value-based pricing.

Successful AI monetization models:

AI appModelKey strategy
ChatGPTTiered subscription ($20/month)Strict free-tier limits
MidjourneyTiered subscription ($10-$120)Generation limits by tier
ClaudeSubscription + usageExtended context for premium
Notion AIBundled (included in Business+)AI as core feature
JasperTiered + creditsUsage-based flexibility
GrammarlyFreemium subscriptionFeature gating

The winning formula for AI apps:

Research shows the optimal AI monetization balance is 75% predictable subscription + 25% usage-based (credits/tokens). This gives users cost predictability while capturing value from heavy users.

Critical insight: 25% of SaaS buyers plan to replace applications if AI isn’t included soon. AI isn’t just a feature — it’s becoming table stakes.

7. Hybrid monetization: Beyond pure subscriptions

35% of apps now mix subscriptions with consumables or lifetime purchases. Pure subscription models are no longer enough.

Hybrid adoption by category:

  • Gaming: 61.7% use hybrid models
  • Social & Lifestyle: 39.4% use hybrid
  • Health & Fitness: 56% use mixed trial strategies

Why hybrid works:

Combining subscriptions with consumables (one-time purchases for premium content, AI-generated insights, or feature unlocks) captures different user segments. Users who won’t commit to subscriptions might still make smaller purchases, creating an additional revenue layer.

Hybrid model structures:

  • Base subscription + premium add-ons
  • Subscription + consumable credits
  • Subscription + lifetime purchase option
  • Freemium + IAP + optional subscription

The key insight: subscriptions aren’t disappearing — they’re becoming one piece of a larger monetization puzzle.

8. The psychology of conversion

Understanding why users convert is as important as what you offer. Here are the psychological triggers that drive premium conversion:

TriggerHow it worksImplementation
Loss aversionUsers prefer avoiding losses over gaining benefitsShow what they’ll lose when trial ends, not just what they’ll gain
Endowment effectUsers value what they already “own”Let users customize, save progress, build history during trial
Sunk cost fallacyUsers continue based on past investmentTrack progress, streaks, achievements prominently
Social proofUsers follow others’ actionsDisplay subscriber counts, ratings, testimonials
ScarcityLimited availability increases valueTime-limited offers, exclusive features, countdown timers
AnchoringFirst price seen influences perceptionShow highest tier first, then discount
Status quo biasUsers prefer current stateMake premium the default after trial
FOMOFear of missing outLimited-time features, exclusive content, community access

How top apps apply these principles:

  • AllTrails tells users they’re “3x more likely to hike with premium” — addressing the “Will I use it?” fear while adding positive framing
  • Canva shows everything users will lose when cancelling — pure loss aversion
  • Duolingo uses streaks and progress tracking to create sunk cost investment

Important note: Apply these principles ethically. The goal is to demonstrate genuine value, not manipulate users into purchases they’ll regret.

9. Win-back offers: Recovering churned subscribers

Apple introduced Win-back offers in WWDC 2024 — a powerful new tool for re-engaging churned subscribers.

How win-back offers work:

  • Target lapsed subscribers with special discounts or free trials
  • Configure eligibility rules based on lapse duration and subscription history
  • Offers can be promoted directly on the App Store’s Today, Games, and Apps tabs
  • Reach users outside your app through StoreKit Messages API

Setting up win-back offers:

  1. Go to App Store Connect → Subscriptions → Subscription Group
  2. Click Win-back Offers → Create Win-back Offer
  3. Configure discount type (free trial, pay-as-you-go, pay-up-front)
  4. Set eligibility rules (how long churned, time since subscription)
  5. Submit for review

Best practices:

  • Combine win-back offers with messaging about new features since the user left
  • Segment offers by churn reason (billing failure vs voluntary cancellation)
  • Test different discount levels and durations

10. Regional conversion strategies

Conversion rates vary significantly by region. Optimize your approach for your target markets:

RegionDownload-to-payingP90Key insight
North America5.5%10.5%Strongest market, premium pricing works
Europe4.5%8.2%24% YoY IAP revenue growth in 2024
Japan/South Korea2.0%5.1%Highest LTV per user
Latin America1.8%4.2%Growing rapidly, price-sensitive
Southeast Asia1.5%3.8%Volume over value, localization critical

iOS vs Android:

MetriciOSAndroid
Share of consumer spending68%32%
Average revenue per app$12.77$6.19
Day 35 conversionHigherLower
Download volumeLowerHigher
Growth in emerging marketsSlower7% increase in 2025

Strategy implication: iOS for monetization, Android for reach. Many successful apps optimize separately for each platform.

Paywall optimization: Where and when

80-90% of all trials happen on Day 0. Your paywall timing and placement are critical.

Paywall placement strategies:

StrategyWhen to useConversion impact
Immediate hard paywallClear upfront value, utility appsHighest conversion, lowest volume
After onboardingMost appsBalances volume and conversion
After first value momentContent, productivity appsHigh intent when users see value
Soft paywall (feature-gated)Apps with viral potentialLower conversion, higher volume
Delayed paywallApps needing habit formationRisk of never converting

A/B test everything:

  • Paywall timing (Day 0 vs Day 3 vs after first milestone)
  • Layout and design
  • Pricing display (annual vs monthly first)
  • Copy and messaging
  • Social proof elements
  • Discount presentation

Putting it all together: The conversion framework

Here’s a step-by-step framework for optimizing your freemium-to-premium conversion:

Step 1: Benchmark yourself

  • Know your category’s conversion rates
  • Track your own metrics over time
  • Identify your biggest drop-off points

Step 2: Optimize your free tier

  • Valuable enough to attract users
  • Limited enough to create upgrade motivation
  • Showcases your premium features

Step 3: Perfect your onboarding

  • Get users to value in under 2 minutes
  • 80-90% of trials start on Day 0 — don’t waste it
  • Personalize the experience based on user intent

Step 4: Design your paywall

  • Test timing and placement
  • Apply psychological triggers ethically
  • A/B test copy, pricing, and design

Step 5: Optimize trial experience

  • Choose the right trial length for your category
  • Test opt-in vs opt-out
  • Create urgency as trial ends

Step 6: Consider hybrid monetization

  • Add consumables or lifetime options
  • Capture users who won’t subscribe
  • Test credit/token systems for AI features

Step 7: Reduce churn and win back

  • Monitor early warning signs
  • Implement win-back offers
  • Continuously improve based on churn feedback

Conclusion

Converting free users to paying subscribers ultimately comes down to demonstrating clear value and presenting the right offer at the right time.

The data is clear:

  • Hard paywalls convert 6x better than freemium — but freemium captures more users
  • 80-90% of trials start on Day 0 — onboarding is everything
  • Longer trials convert better — but optimize for your category
  • 35% of apps now use hybrid models — subscriptions alone aren’t enough
  • AI apps are the fastest-growing segment — with unique monetization challenges
  • Psychology matters — but apply it ethically

The gap between winning apps and the rest is widening. The top 5% make 400x more than the bottom 25%. The difference? Relentless optimization of every step in the conversion funnel.

How do you find what works for you? Test. A/B test your paywall, your pricing, your trial length, your messaging, your timing. Industry benchmarks can only guide you — your data tells the truth.

FAQ

A good conversion rate depends on your model and category. For freemium apps, 3-5% is considered good, while 6-8% is excellent. Hard paywall apps see much higher rates — 12% median and 25%+ for top performers. Health & Fitness apps typically convert at 4-12%, while gaming apps average only 0.8-3%. Rather than chasing industry benchmarks, focus on improving your own rate through A/B testing.

Hard paywalls convert at 6x the rate of freemium (12.11% vs 2.18% median), but freemium attracts more users. Choose hard paywall if your value is clear upfront (utilities, tools with immediate benefit). Choose freemium if you rely on network effects, need viral growth, or require users to experience value over time. Many successful apps use hybrid approaches combining elements of both.

Yes, significantly. Opt-out trials (credit card required) convert at 49-60%, while opt-in trials (no card) convert at 18-25%. However, opt-out trials attract fewer sign-ups. The trade-off: opt-in maximizes top-of-funnel volume; opt-out maximizes conversion quality. Consider your user acquisition costs and lifetime value when deciding.

iOS consistently outperforms Android in monetization. Day 35 download-to-paid conversion is higher on App Store, and iOS generates 68% of all consumer app spending despite lower market share. iOS users spend an average of $12.77 per app vs $6.19 on Android. However, Android is growing faster in emerging markets with 7% download increase in 2025. Optimize your strategy based on your target audience.
Vitaly Davydov
Founder and CEO at Adapty
Money
Tutorial

On this page

Ready to create your first paywall with Adapty?
Build money-making paywalls without coding
Get started for free